Privacy Policy

Pricty: Custom Price Blocks

Effective Date: 07 December 2025

Pricty: Custom Price Blocks ("the App") is provided by Pricty ("we", "us" or "our"). This Privacy Policy explains how we collect, use, and protect information when merchants install and use the App in their Shopify store. We respect your privacy and are committed to safeguarding your information.

Information We Collect

1. Merchant Information

When you install the App, Shopify automatically provides us with the limited information needed for the App to function, including:

  • Store name and store URL
  • Contact email
  • Shopify plan type
  • Theme details to enable proper display of pricing blocks

We do not collect payment information, financial data, or any sensitive merchant information.

2. Customer Information

Pricty: Custom Price Blocks does not collect, store, or process any customer personal data. The App only displays pricing elements and does not track or identify customers in any way.

3. Usage Data

We may collect non-personal, anonymised usage data such as:

  • Which pricing templates are selected
  • Interaction logs for performance improvement
  • Basic technical diagnostics to troubleshoot issues

This data never includes customer information.

How We Use Your Information

We use merchant data strictly for the following purposes:

  • To operate and display price blocks in your store
  • To ensure compatibility with your Shopify theme
  • To provide customer support
  • To improve app performance, templates, and features

We do not sell or share your data for marketing.

Sharing Your Information

We may share minimal information only with:

  • Service providers that assist in app hosting and maintenance
  • Shopify, as required to comply with platform standards
  • Legal authorities, only when legally required

We do not sell, rent, or trade any data with external parties.

Data Retention

  • We keep your merchant information only while your store uses the App.
  • When you uninstall the App, all merchant-related data is deleted from our systems within 30 days.
  • No customer data is ever collected or retained.

Data Security

We use industry-standard measures to protect all information we hold and regularly review our systems to prevent unauthorised access or misuse.

Your Rights

You have the right to:

  • Access your stored information
  • Request the deletion of your data
  • Request corrections or updates
  • Contact us with any privacy concerns

You may also contact Shopify directly regarding your personal data rights.

Third Party Services

Pricty: Custom Price Blocks relies on Shopify's APIs and ecosystem. Data handled inside your Shopify store remains subject to Shopify's Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated "Last updated" date.

Contact Us

For questions, requests, or concerns about this Privacy Policy, please contact: